Privacy Policy

Sales Forge Digital (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [your website URL] and utilize our services. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information in order to provide and improve our services to you, including:

• Personal Information: When you sign up for services, contact us, or register on our website, we may collect personal details such as your name, email address, phone number, and other contact information.

• Non-Personal Information: We also collect non-personal information about your usage of our website, including IP addresses, browser type, device type, operating system, and referring URLs.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to remember your preferences, track how you interact with our site, and improve the services we offer. You can choose to disable cookies in your browser settings, but some features of the website may not function properly without them.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Provide and Improve Services: We use your information to deliver the IT services you request, manage your account, and improve the quality of our offerings.

• Communication: We may use your contact information to send important updates, promotional offers, or respond to inquiries or customer service requests.

• Website Optimization: We analyze user behavior and site usage data to improve the user experience and functionality of our website.

• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your personal information in the following circumstances:

• With Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our website and services (e.g., hosting, payment processing, marketing). These third parties are only authorized to use your information for the purpose of providing the requested services and are obligated to protect your data.

• With Partners: If you engage in co-branded promotions or services offered in partnership with another company, we may share information related to your participation.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes such as subpoenas, court orders, or government requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect the security of your personal information and implement industry-standard security protocols. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to use our services or request that we delete your personal information, you can contact us, and we will comply with your request in accordance with applicable laws.

6. Your Rights and Choices

Depending on your location and applicable privacy laws (such as the General Data Protection Regulation – GDPR), you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete data.

• Deletion: You can request that we delete your personal data, subject to certain legal restrictions.

• Opt-Out of Marketing: If you no longer wish to receive marketing communications, you can opt out by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.

7. Cookies and Tracking Technologies

• Cookies: Cookies are small text files stored on your device to enhance your browsing experience. These cookies help us remember your preferences, track usage patterns, and improve website functionality.

• Google Analytics: We use Google Analytics to track website traffic and gather demographic and interest information. For more details on how Google Analytics collects and processes data, visit Google’s Privacy Policy.

You can configure your browser to reject cookies or alert you when cookies are being sent. However, please note that some website features may not work as expected if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child under the age of 16, please contact us immediately, and we will take steps to delete that information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to the Privacy Policy will be reflected on this page with an updated revision date. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of those changes.